top of page

Privacy Policy

Last Updated: October 2025

Welcome to Cozy Kleen, a brand owned and operated by People’s Crest (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our brand.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details provided during checkout or customer support interactions.

  • Usage Information: Data such as your device type, browser, IP address, and pages visited to help us improve website performance.

  • Cookies: Small files stored on your device to enhance user experience, remember preferences, and track site performance.

2. How We Use Your Information

Your information helps us to:

  • Process and deliver your orders.

  • Send order confirmations, shipping updates, and customer support messages.

  • Improve our website, products, and overall customer experience.

  • Send marketing or promotional updates (only if you have opted in).

We will never sell or misuse your personal information.

3. Data Protection & Security

We maintain strict security measures to safeguard your data from unauthorized access, alteration, or disclosure.
All online payments are processed through secure, encrypted gateways such as Razorpay or other verified payment partners. Cozy Kleen does not store your credit/debit card details.

4. Sharing Your Information

We only share limited information when necessary to complete your order, such as with:

  • Delivery partners for shipping your products.

  • Payment gateways to process secure transactions.

  • Service providers who assist us with analytics, email, or website hosting (under strict confidentiality).

We do not sell or rent your information to third parties.

5. Cookies and Tracking Technologies

We use cookies to personalize your browsing experience, analyze site traffic, and remember preferences. You can disable cookies in your browser settings, though some parts of our site may not function properly.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request details about how we use your data.

You can exercise these rights by contacting us at peoplescrest@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites for convenience. We are not responsible for the privacy practices or content of these websites. Please review their respective policies before sharing any personal data.

8. Retention of Data

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new “Last Updated” date.

bottom of page