Terms & Conditions
Last Updated: October 2025
Welcome to Cozy Kleen, a brand owned and operated by People’s Crest (“we,” “our,” or “us”). By visiting our website or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our site or placing an order.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing it under the supervision and consent of a parent or legal guardian.
2.Use of website
You agree to use our website only for lawful purposes. You may not copy, reproduce, distribute, or exploit any part of this site for commercial purposes without prior written consent from Cozy Kleen.
3.Product Information
We make every effort to display product details, descriptions, and images accurately. However, slight variations in color, texture, or packaging may occur due to lighting or screen differences.
Cozy Kleen reserves the right to modify, update, or discontinue products without prior notice.
4.Pricing & Payments
All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
We reserve the right to change product prices at any time without notice.
All payments are processed securely through verified third-party gateways such as Razorpay. Cozy Kleen does not store or access your payment card details.
5.Shipping & Delivery
We aim to deliver all orders within 5–8 business days from order confirmation.
However, delivery timelines may vary due to logistics issues, weather conditions, or unforeseen delays.
For full details, please refer to our Shipping Policy.
6.Returns & Refunds
Our products are non-returnable due to hygiene and safety reasons.
Refunds or replacements are only accepted if the product is damaged, defective, or incorrect upon delivery.
All refund or replacement requests must be made within 7 days of delivery by emailing peoplescrest@gmail.com with proof of purchase and product photos.
For complete details, see our Refund Policy.
7.Intellectual Property
All content on this website — including text, images, designs, graphics, logos, and product names — is the property of Cozy Kleen / People’s Crest and protected under applicable copyright and trademark laws.
You may not use, copy, reproduce, or distribute our content without prior written permission.
8.Limitation of Liability
Cozy Kleen and People’s Crest are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website.
Our total liability for any claim related to your purchase shall not exceed the total amount paid for the product.
9.Privacy
our privacy is important to us. All personal information collected during your visit or purchase is handled securely and in accordance with our Privacy Policy.
10.Third-Party Links
Our website may contain links to external websites for your convenience. Cozy Kleen is not responsible for the content, accuracy, or practices of third-party websites. Visiting these sites is at your own risk.
11.Governing Law
These Terms and Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Ernakulam, Kerala, India.
12.Updates to Terms
Cozy Kleen reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Any changes will be effective immediately upon posting on this page. Continued use of the website indicates your acceptance of the revised terms.